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Vertical 01 — Healthcare

Your front desk stops missing calls. 

An AI receptionist that books appointments, triages urgency, checks chair availability and chases no-shows — on WhatsApp, your website and the phone line, at 2am on a Sunday.

The gap

What an unanswered message actually costs.

Numbers from the businesses we deployed into, not from a landing-page generator.

68%

of calls come after hours

Every one of them is a booking you never hear about.

31%

average no-show rate

Cut to single digits with a 3-touch reminder ladder.

< 9s

median reply time

From first message to a held slot.

01

The receptionist is a bottleneck, not a person problem

One human, one phone line, one queue. Walk-ins get priority, callers get voicemail, and WhatsApp goes unread until evening.

02

No-shows quietly eat 20–30% of the day

A booked slot with nobody in the chair costs the same as an empty one, but blocks a patient who would have shown up.

03

Recalls never actually happen

Six-month cleanings, follow-up reviews, post-op checks. Everyone intends to call. Nobody has the afternoon free to do it.

Front desk simulator

Talk to Aria. Watch the workflow run beside it.

This is the production engine, not a video. Type naturally, change your mind, be vague — and watch each n8n node fire as the requirement gets captured.

A

Aria

Front Desk · Smile Studio Dental

A
Hi, you've reached Smile Studio Dental. I'm Aria, the front desk assistant — I can book you in, reschedule, or answer a quick question. What's bringing you in?
n8n execution
sandbox
0/6

Capturing requirement

0 turns · 0 nodes executed

  • WhatsApp TriggerTrigger

    waiting

  • AI Agent — IntakeAI

    waiting

  • Switch — TriageLogic

    waiting

  • Google CalendarData

    waiting

  • Data Table — PatientsData

    waiting

  • Calendar — Create EventAction

    waiting

  • WhatsApp — SendAction

    waiting

  • Wait → Reminder LadderWait

    waiting

Try it out of order

Answer three questions in one sentence. The agent harvests every slot it can and only asks for what is left.

Try being difficult

Vague answers, typos, changing your mind. The reprompt is designed to stay useful rather than repeat itself.

Try the escalation

Pick the most urgent option and the run branches to the human-handoff path instead of completing the booking.

Walkthrough

See a real run, end to end.

Clinics · walkthrough

Watch it run

90 seconds: a toothache becomes a booked chair

Real capture of the WhatsApp bot handling an after-hours emergency — triage, escalation, and a held 9:45 slot without a human touching it.

Modules

Four modules. Turn on the ones you need.

Each is an independent n8n workflow sharing one data layer, so you can start with booking alone and add inventory or follow-up later without a rebuild.

Booking Assistant

Captures the patient, the complaint and the urgency, then books against real chair/doctor availability instead of promising a slot that does not exist.

  • Two-way sync with Google Calendar, Practo, Cliniq or your PMS
  • Per-doctor, per-chair and per-procedure duration rules
  • Emergency keywords escalate straight to a human on call
  • Confirmation + calendar invite on WhatsApp in under 10 seconds

The n8n workflow

Five stages, visible end to end.

Exported as importable JSON. Open it in your own n8n instance, change a prompt, add a node — it stays yours.

  1. 01

    Capture

    Patient messages WhatsApp, the website widget or calls the tracked number. One n8n webhook, every channel.

    • WhatsApp Trigger
    • Webhook
    • Voice → Text
  2. 02

    Understand

    An AI Agent node extracts intent, complaint, urgency and preferred time, then fills the missing slots by asking — never by guessing.

    • AI Agent
    • Structured Output Parser
    • Memory
  3. 03

    Check

    Real availability is read from the calendar and the chair roster before a single time is offered to the patient.

    • Google Calendar
    • Data Table
    • IF: emergency?
  4. 04

    Book

    The slot is held, the record is written, and confirmations go out on WhatsApp and email simultaneously.

    • Calendar: create
    • Data Table: insert
    • WhatsApp: send
  5. 05

    Follow through

    Wait nodes drive the reminder ladder, the no-show recovery branch and the six-month recall — for months, unattended.

    • Wait
    • Switch
    • Schedule Trigger

Integrations

Wired into what you already run.

Anything with an API, a webhook or a calendar sync. These are the connectors this vertical uses most.

WhatsApp BusinessGoogle CalendarPractoTwilio VoiceRazorpayGoogle SheetsZoho CRMGmailWhatsApp BusinessGoogle CalendarPractoTwilio VoiceRazorpayGoogle SheetsZoho CRMGmail

Questions

The ones that actually get asked.

  • The bot never diagnoses. It captures structured intake, matches red-flag keywords to an escalation branch, and hands to a human the moment urgency crosses your threshold. Every transcript is stored against the patient record for audit.

Stop losing patients to voicemail

We'll run your last 30 days of missed calls through the simulator and show you exactly what it would have booked.